Volunteer Knowledge Base Articles

Volunteer Manuals

• Command Pilot Manual
• Earth Angel Manual

Helpful Hints

• Flights of Joy - Gift Card Donation!
• How to donate your Alaska Airlines Mileage to AFW

Outreach Toolkit

• Pilot Provider Outreach Sample Letter
• Video: Pre Flight Planner
• Passenger Brochure (English)
• Passenger Brochure (Spanish)
• AFW Video: Giving Hope Wings
• In-service Presentation Powerpoint Slide Deck
See all 16 articles

Volunteer Functions

• July 4th Holiday Schedule
• Go the Extra Mile: Assist Passengers with Ground Transportation
• Requesting FAA Wings credit for your Command Pilot Orientation
• Beta Version of the Available Missions List
• Long Missions List Widget
• New Volunteer Portal
See all 12 articles

Mobile App

• ★ How do I get the Mobile App for Pilots & Earth Angels?
• Mobile App Push Notifications
• Searching available missions
• Upcoming missions list on the home screen

Login Help

• Using the Quick Login Feature
• How do I change my username?
• How Do I Create My Username and Password?
• How Do I Log In to VPOIDS?
• I can’t log in, even after creating a new password
• I forgot my username and/or password
See all 7 articles

Command Pilot and Earth Angel Forms

• Plane-Side / Car-Side Waiver of Liability
• Command Pilot Mission Checklist

Volunteer Policies and Procedures

• Can I Request a Mission Leg that is Already Covered?
• Volunteer Agreements
• Flights of Joy!
• Mission Milestones
• Call Sign Mismatches (ACA Article)
• How do I renew my status as an AFW volunteer?
See all 86 articles