Policies and Procedures
COVID-19
Office Volunteers
Health Care Professionals
Volunteer Policies and Procedures
- Photo Tips & Tricks
- Exceptions to the New Waiver Process; Information about the New Mission Assistant Policy
- Volunteer Pilot Protection Act
- Flight Risk Assessment Tool
- What does filling out the Pilot Preferences section of my profile do?
- What are the hearts and stars on the missions available page?
Passenger Policies and Procedures
- How do I file the waiver of liability on a mobile device (Passenger)?
- How to use the Passenger Portal
- What do I do if I need to cancel my flight?
- May I bring a companion on my flight without telling you in advance?
- What do I do if I need to make a change to my flight?
- What days of the week do you fly?
Criteria
Volunteer Criteria
Passenger Criteria
Forms and Documents
Outreach Toolkit
- Passenger Brochure (English)
- Passenger Brochure (Spanish)
- AFW Video: Giving Hope Wings
- In-service Presentation Powerpoint Slide Deck
- In-service Presentation Sign-in Sheet
- Pilot Brochure
Volunteer Manuals
Command Pilot and Earth Angel Forms
- Volunteer Affirmation
- Angel Flight West Waiver of Liability - Sample Version
- Passenger Waiver of Liability (English)
- Passenger Waiver of Liability (Spanish)
- Orientation Getting Started Guide
- Pilot Affirmation Form