Policies and Procedures
COVID-19
- ★ AFW COVID-19 Resumption Plan
- ★ COVID-19 Risks and Prevention Resources
- COVID-19 Vaccine Letter
- COVID-19 Guidelines
- AFW Suggestions and Criteria for Safely Transporting Patients during COVID-19
- How to donate your Alaska Airlines Mileage to AFW
Office Volunteers
Health Care Professionals
Volunteer Policies and Procedures
- Mission Report Process
- AFW Command Pilot FAQ
- Login Issues - Helpful Tips and Tricks!
- Passenger Ground Transportation: Lyft Link
- Sample Mission Report
- Why filing mission reports in a timely manner is important
Passenger Policies and Procedures
- How to use the Passenger Portal
- Can I reach out to a past volunteer to ask them to fly or drive me again?
- Medical Release for Camp Flights
- Camper instructions to submit the Waiver of Liability
- Passenger instructions to submit the Waiver of Liability
- How to use the Passenger Portal
Criteria
Volunteer Criteria
Passenger Criteria
Forms and Documents
Outreach Toolkit
- Pilot Provider Outreach Sample Letter
- Video: Pre Flight Planner
- Passenger Brochure (English)
- Passenger Brochure (Spanish)
- AFW Video: Giving Hope Wings
- In-service Presentation Powerpoint Slide Deck
Volunteer Manuals
Command Pilot and Earth Angel Forms
Requester Forms
VPOIDS
Volunteer Functions
- New Volunteer Portal
- Using your rating submissions
- AFIDS vs VPOIDS
- Mission Leg Feedback
- I get an error message "CSRF Attack Detected"
- Filing multiple Mission Reports for the same date
Mobile App
Login Help
- Using the Quick Login Feature
- How do I change my username?
- How Do I Create My Username and Password?
- How Do I Log In to VPOIDS?
- I can’t log in, even after creating a new password
- I forgot my username and/or password