Policies and Procedures
COVID-19
Office Volunteers
Health Care Professionals
Volunteer Policies and Procedures
- Why is my aircraft not listed in Aircraft Database in VPOIDS?
- Helpful tips when flying infants and young children
- How to contribute a commercial flight or ride-share for passengers
- Passengers Without Masks
- Standard Operating Procedure for Communication with Earth Angels
- Passenger Assistance Fund See all 70 articles
Passenger Policies and Procedures
- Passenger instructions to submit the Waiver of Liability
- How to use the Passenger Portal
- What do I do if I need to cancel my flight?
- May I bring a companion on my flight without telling you in advance?
- What do I do if I need to make a change to my flight?
- What days of the week do you fly? See all 29 articles