Policies and Procedures

Health Care Professionals

• How to use the Requester Portal

Member Policies and Procedures

• Do I need to use the FBO specified in the origin and destination airports in the mission itinerary?
• Why are there suggested hand-off timing for relay flights?
• Bringing Animals on Missions
• Requesting Routing Changes
• NGF Call Sign and ADS-B Out Instructions
• After Hours Contact Procedures
See all 52 articles

Passenger Policies and Procedures

• How to use the Passenger Portal
• What do I do if I need to cancel my flight?
• May I bring a companion on my flight without telling you in advance?
• What do I do if I need to make a change to my flight?
• What days of the week do you fly?
• How early and how late do you fly?
See all 28 articles