After Hours Contact Procedures

You may reach the Angel Flight West office during regular business hours – 8:30 AM to 4:30 PM Pacific Time, Monday through Friday – by calling (310) 390-2958. We are closed for some holidays. Our voicemail system will prompt you to leave a message if you call outside of our business hours, and your message will be received when we are back in the office.

 

If your call is concerning a mission on or before the next business day, you may reach an on-call Mission Operations Coordinator by calling our 24-hour answering service at (800) 413-1360. Our answering service will screen your call and if it fits the above criteria you will be patched through.

Please note: the Answering Service will only patch you through to the on-call AFW coordinator if you state that your call is concerning a mission on or before the next business day

 

We generally do not monitor e-mail outside of regular business hours, so please do not use e-mail for contacting staff regarding urgent matters when we are not in the office.

If your need is something that can wait until the next business day, please leave a message on our regular line or send us an e-mail and we will assist you when we are back in the office.

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